Fact Finder

FactFinder develops a product discovery platform for eCommerce that combines search, personalization, recommendations and merchandising. Its Atlas AI and vector search adjust rankings based on shopper clicks and purchases. The platform connects through APIs, platform connectors for Shopify, Shopware, OXID and Magento, and front-end components.

Customers are eCommerce teams in B2B, B2C and hybrid retail, often working with agencies and integrators from its partner network. Pricing is based on shopper searches, with volume tiers agreed upfront. The company also sells specialist services, including integration, advisory and performance programs.

FactFinder was founded in 2001 in Pforzheim, Germany, and lists offices in Berlin, Munich, Pforzheim and Stockholm. Its history includes the 2021 acquisition of Loop54, which brought a Swedish team with AI and personalization expertise into the company. The website states that it serves markets worldwide and lists open roles in customer success, site reliability engineering and frontend engineering.

Product: AI-powered product discovery platform with search, personalization, recommendations, merchandising tools and analytics for online shops.